Terms of Service

Last updated: July 2, 2026

LeaderLab is in active development and not yet in general availability. These terms are a working draft and will be finalized with legal review before public launch. Client engagements are currently governed by individual service agreements.

1. The service

LeaderLab provides case-based leadership assessment simulations and related reporting for client organizations. Access is provided under an agreement between LeaderLab and the client.

2. Acceptable use

3. Assessment results

Leadership profiles are decision-support inputs, not decisions. Clients remain responsible for their own hiring and promotion decisions and for using results alongside other appropriate evidence.

4. Intellectual property

Case scenarios, the competency framework, scoring methodology, and the platform itself are the property of LeaderLab. Client data and candidate work products remain the property of their respective owners.

5. Availability & warranty

The service is provided "as is" during the development period, without warranty of uninterrupted availability. Service levels for production engagements are defined in individual client agreements.

6. Limitation of liability

To the maximum extent permitted by law, LeaderLab's aggregate liability is limited to the fees paid for the service in the twelve months preceding the claim.

7. Contact

Questions about these terms: hello@leaderlab.example